The authenticator's address will be provided to the seller in the Order details. A big neon green emblem on the tongue when I needed pure black and white shoes. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. You can chat with other members about anything to do with buying on eBay. Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. Copyright 1995-2022 eBay Inc. All Rights Reserved. Man, bummer. I would be up that guys ass getting at LEAST partial refund on that bs. Proof that the buyer collected the item this is straight up gross and I have zero tolerance for blatant lies like the one told by this seller. The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. If the seller hasn't responded, or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. 01:16 PM. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. After all, those two genres are among the most common and sought-after high-end cards. Thats insane. I couldn't get a refund because I didnt keep the authenticity tag. 1. When you make a sale, you have to send the item to the authenticator's address provided by eBay. A dialog will open as you type your search terms. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns. This doesn't give the authenticator much to work with. What items are eligible for eBay Authenticity Guarantee? The pictures should reflect the product but this time they did not and it wasn't just small details either. No contacting the seller, no refunds, period. That's the problem, the pictures didn't show a main aspect of the shoe at all. eBay's Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence. They authenticate the shoes and compare them to the listing pics and description. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. The seller should put more effort into resolving the issue as should ebay ! Id theyre going to lie, hide the evidence. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. Ive been seller for 9 years. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Items in the Authenticity Guarantee program need to be shipped to the authenticator. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. If the buyer returns your item, the authenticators inspect it before sending it back to you. What items are eligible for eBay Authenticity Guarantee? It's worth noting that eBay takes a 20% . Expensive lesson. And if that doesn't get a refund, file a chargeback with your card issuer. Someone sure has dirty freakin' feet! eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. Are you a buyer looking for more information? When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Even if you have other proof of authentication, we are unable to validate any external evidence. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. I got screwed and hate it. The Authenticity Guarantee really puts luxury timepieces through their paces. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Something went wrong. Its too bad you didnt bother to notice those 'important aspects' before you bought the shoes. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. (Smart watches, watch parts and watch accessories are not currently eligible.). I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. The problem: Authentic shoes declared non authentic. Proof of delivery for returned items This is a rare case where I would leave a negative, honestly. When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. What is Authenticity Guarantee? See Exclusions and special coverage. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". Yes, and no returns as per the **bleep** eBay authenticity guarantee. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. When you make a sale, you have to send the item to the authenticator's address provided by eBay. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. Wow what you received looks like the sole of the shoe not the inside. Yes, they are a scam. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. There is no opt in or opt out option. All sales are final. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. The eBay Seller Spotlight podcast has launched! Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. Who wants to wear shoes with no insoles anyway? Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery My understanding is Money Back and Authenticity Guarantee are two different things. The return is treated as if the item didn't match the listing. Both buyers and sellers must meet all applicable return requirements. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. . adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. So I listed an item for sell on EBay and "authenticity guarantee" was applied automatically to my item. Nobody cared, they just took my money and automatically closed the case I tried to open. It's sent and authenticated. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? I looked up the shoes on different sites just to see if the price I got was decent. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. The seller ships your card to the authentication facility, where it remains in its penny sleeve throughout the entire process. What kind of case did you open? In fact, they are just cheap mass produced goods. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. The insoles looked brand new and the bottoms of the shoes looked very clean. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. Remember to choose the item condition that best matches the condition of your item. Tip Might as well have cgc grade it while it's there. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. For full details, read our eBay Money Back Guarantee policy. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. What items are eligible for eBay Authenticity Guarantee? I noticed it from more legitimate pictures on another site. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Your only option at this point is to do a chargeback with your credit card company. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. View cart for details. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? Please respond to them for follow-up on your specific case. I hate Ebay's authenticity guarantee. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. 01:15 PM This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Brand X contracted with the cheapest supplier to produce goods. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. Withdrawals may be covered separately by the eBay vault. Some purchases inspected under Authenticity Guarantee are considered final sale. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. I got screwed. . 2. Seems like ebay is actively trying to help this guy swindle people. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. They also must be sold to a buyer located in the continental US. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. eBay will not authenticate ineligible items. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Car & Truck Safety & Security Accessories. Both of these are higher up than eBay, and one way or another, you'll get your refund. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. No cost to you eBay covers all costs of the authentication process. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Why can't I see the buyer's shipping address? We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. 08:18 PM. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. eBay Authenticity Guarantee. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. Copyright 1995-2023 eBay Inc. All Rights Reserved. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. They just took my money and processed the transaction. 743712524609 b3335a87-7ec7-4034 . I wanted warn the next person and maybe prompt them to ask for specific pictures. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Signature confirmation will be required for all items sold for $750 or more. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. eBay may step in without the buyer asking if there is no valid tracking information available. This may be completely unhelpful lol. The buyer returned the item used or damaged. eBay does not cover losses a buyer may sustain that are attributable to fluctuations in currency exchange rates applied to the refund by the buyer's bank, credit card issuer, or payment service provider. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Need to report a problem or not sure about the next steps? Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. My entire apartment smells like axe body spray as well. The seller is required to respond and provide a solution to the buyer's issue. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. Evidence of successful delivery to the authenticator US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). If the buyer does not ship the return by the specified date, eBay may close the return request. Congratulations to our 2022 Class of Up & Running Grant recipients! Like I said in another comment, I don't expect perfection from the authenticator. Industry experts carefully inspect your luxury handbags. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. I ordered a pair of Nike shoes. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. 2 business days after receiving the returned item. Thank you for buying and selling on eBay. eBay is not the supplier of products under the Authenticity Guarantee service. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. eBay covers all costs of the authentication process for a limited time for sneakers. No one asks sellers to remove insoles in pics. 3. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Once the item has passed inspection it will be shipped to the buyer. That's what happens with my sneakers. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more.
Going Places Train Scene, Gagik Tsarukyan Net Worth, Why Is Claire Underwood Acting President, Bellagio Firearms Policy, Northampton Chronicle And Echo Recent Obituaries, Kate Brooks Jazza, Inside Daisy Clover Filming Locations, What Does The Grindstone Symbolize In The Scarlet Ibis, Dr Richard Kaplan Obituary,
