While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. Suggest an edit Report this Listing Are You a Local Business? How is AAFES Base Exchange rated? 3108 N Boundary Blvd In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Post Exchange. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. DPW Service Order Form (Garrison Only) If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. See details and enter for your chance to win! We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Nicholas Nguyen General ManagerMacDill AFB. If the system is clear, no record is kept of the inquiry. Steven Smith In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Exchange By The Numbers. Enlisted 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). I look forward to making us your first shopping choice. . We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. FAQs. Sat 0900-1800 or those that use passive collection jars at cash registers or other customer service . Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. There are 70 military authorizations in the Exchange worldwide. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. Returns & Exchanges. Shipping & Delivery. Jimmie BurrisGeneral ManagerFairchild AFB. Product Recalls & Alerts. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. . Warranties. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Sun 100-1700 . PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. See details and enter for your chance to win! Exchange Post. About My Order. Exception will be made for customers who were deployed upon presentation of orders. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Military Exercises & Contingencies. Matthew A. Beatty General Manager(253) 964-5955. Customers are charged the advertised price and the item is shipped. Sustainability. Money was decent. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. Download Adobe Acrobat to view pdf documents. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Dispensing costs are reviewed and updated annually based on the prior-year operating results. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. You will be contacted about your comment within five working days. Fort Hood DSN 318-430-1168. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. Navy As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Lousy hours and limited selection. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. Retired They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. See details and enter for your chance to win! Okinawa, 1-512-672-7560 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. Sun 1000-1700 . We are not authorized to sell fuel below our dispensed cost. Sheila Clark General ManagerTyndall AFB Exchange. "Never had good luck with the furniture section. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . In 2006, the Exchange Catalog and Exchange Online store offered customers more. AAFES Laundromat Open 24 hours . Most states require the collection of state sales taxes even by military exchange concessionaires. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. We appreciate your patronage and consider our military and their families to be the best customers in the world. AAFES KADENA BX UNIT 35163 Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Of those, 53 are located here at HQ Exchange. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. APO, AP 96378-5163 (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). javascript must be enabled for the correct page display. The Exchange in-store return and refund policy is in line with the majority of our competitors. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. We use intelligent software that helps us maintain the integrity of reviews.. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. An even exchange or refund can be made within 90 days, except as follows. Building 950 OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. Welcome to Tyndall AFB located in the panhandle of Florida. Status: Exchange Quick Facts. Each facility manager is empowered to work with you, should you have any questions or concerns. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Langley Air Force Base Mon-Sat 1000-1900 . Visit Customer Care. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Mon-Sat 1000-1900 . Please feel free to email me at BeattyM@aafes.com. Sun 1000-1700, 813 840 0511 If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. The Exchange is a "nonappropriated fund" activity. 2023 The EXCHANGE, You can also search by City/State or Base Name. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Every cent we earn goes back to our customers in one form or another. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Sun 0900-1800, 254-532-7200 We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds In addition each facility has customer comments cards. HR Office (509) 244-3642. See details and enter for your chance to win! We are especially proud to serve our Retiree Community! The Military Star card is accepted at all Exchange activities. We are focused on customer service and overall guest satisfaction. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Dallas, TX 75266-0202 Each situation is handled individually to ensure customer satisfaction. Warranties. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Sun: 1000-1700, 509-244-2832 Our Exchange facilities are located off exits 119 - 125 from I-5. The Exchange will continue to safeguard the confidentiality of this data. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Get exclusive email-only offers and advance notice about sales & events. United States, Mon-Fri 0900-2000 This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. Co-workers make the work more enjoyable, but pay was not great. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. HR Office 254-532-9514, Bldg. on motor fuel. Get exclusive email-only offers and advance notice about sales & events. See details and enter for your chance to win! We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. This means customers can take the item home that day! AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Get exclusive email-only offers and advance notice about sales & events. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. A variety of concessions operate inside the Exchange complex. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. The headquarters organization is divided into directorates. that traditional brick-and-mortar businesses do. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Other 104). Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. TRANSPORTATION . 2023 The EXCHANGE. Guard/Reserve Product Recalls & Alerts. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. We are truly Family Serving Family at the Exchange. Mon-Sun 24 hours. 4081(a) is the US code that covers Federal Tax on gasoline). We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. . 4,173,366 reviews on ConsumerAffairs are verified. Main Store Bldg. Get exclusive email-only offers and advance notice about sales & events. 2023 The EXCHANGE, You can also search by City/State or Base Name. Our "round-up, round-down" policy applies only to cash purchases. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. 5488 (254) 539-4016. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. For Overseas Customers. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Dan Daniel DC Customer Service Office: (757) 888-2827. Tampa, FL 336215050 Do you have something to contribute? General Manager If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). 1. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. Other We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. Box 660202, Dallas, TX 75266-0202. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. You truly get a return on your shopping investment when visiting your local Exchange. Exchange Post. Mon 0700-2100 Sat 0800-2100 . At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). 2023 The EXCHANGE, You can also search by City/State or Base Name. 036-868-2280. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. javascript must be enabled for the correct page display. Returns & Exchanges. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Visit your Exchange facilities. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment.
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